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Windows Live Photo Gallery and Quicktime/MP4 File Problems

  • Wed, 2008-01-02 16:03 — sjames

I really like the Live Photo Gallery software, but currently there is a problem with their Quicktime integration. Whenever I click on an MP4 file from my new camera, there is a long delay while Live Photo Gallery does something (attempts to build a thumbnail?) with it. It happens again if I click the same file again later, so if it is building a thumbnail then it is failing.

Microsoft KB article 944563 seems to have a temporary fix for this--a couple of batch files to disable/enable Quicktime support in Live Photo Gallery. Seems to work. Uninstalling Live Photo Gallery also works, if you don't need it. Hopefully they'll be able to actually fix the bug soon (though since they're using the Quicktime API, it might be Apple's responsibility).

Other people seem to have run in to this problem, and it seems to affect all filetypes that Quicktime would normally handle (.MOV, .MP4, .3GP, .M4V, etc):

I'll update this thread if the problem is ever fixed.

Update: For those of you looking for a quick fix to get you by, try turning off the sidebar ("view->folder options" or "organize->folder and search options") and using a view that doesn't show you thumbnails. That should prevent the hangups (still doesn't give you the thumbnails though).

Does your computer "randomly play classical music?"

  • Wed, 2007-11-28 14:17 — sjames

According to Microsoft, some computers may randomly play It's a Small World or Für Elise. I'm putting the full URL at the bottom of this post so that you can see this is a real problem. I'm not making it up. No, really...what's that? you're computer doesn't do this? Ah, I suppose that might be because it only applies to certain older computers with obscure motherboards that you'd never find in a Dell, HP, Toshiba, or any other name-brand computer. Too bad, I kinda wanted to hear Für Elise.

http://support.microsoft.com/default.aspx?scid=kb;en-us;261186


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