Windows Live Photo Gallery and Quicktime/MP4 File Problems

Hey there sjames. I've had the same problem, and have been monologuing my feeble study into fixing it, since the site on which I asked about it was not of help.

mpcoc

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Wed, 2008-12-10 03:48 — laptop batteries (not verified)

Live Gallery on my XP machine does successfully play my Quicktime movies (after the long delay building the thumbnails). I got it to work on Vista as well--had some settings wrong. On XP it does report that I may need to download a codec, but then takes me to the Quicktime 7.3.1 download page (which I already have installed).

Oddly, in all cases the thumbnails of my Sanyo videos are severely overexposed, sometimes completely blown out. I feel like this has something to do with the first frame that the Sanyo records always being black (perhaps QT is overcompensating the levels because of this)--that could be way off though.

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Tue, 2008-10-14 06:12 — Warhammer (not verified)

they need to make things less

they need to make things less complicated with computers. less file types, less programming languages, less explorer bars. less compettion?

BTW, off topic your captcha is really buggy.

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Sun, 2008-06-08 09:50 — grxl (not verified)

rename the WLXQuickTimeControlHost.exe

for WinXP: rename the WLXQuickTimeControlHost.exe to WLXQuickTimeControlHost.ex_ or whatever you like. Problem solved.
grxl

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Fri, 2008-05-09 05:16 — pProjects (not verified)

Small Ways Around It

Hey there sjames. I've had the same problem, and have been monologuing my feeble study into fixing it, since the site on which I asked about it was not of help.

In detail, its here

Here's a few ways to slightly deminish, but not solve the problem, although while viewing the files in Windows, and not necessarily in Live Photo Gallery:

1. Change the association of the files to a player other than Quicktime. I used Media Player Classic. This seems to reduce the lag by a second or two (maybe).

2. If its copying and pasting you want to do, select more than one file at once, probably from the side, and since in this case a thumbnail would not even attempt to be created, you have no lag.

3. Again, since, in this case there would be no thumbnail, files of that sort that are on the desktop will suffer no extra lag.

I've also tried some of the stuff you've suggested (change view mode from 'thumbnail'; get rid of 'common tasks' toolbar), but I hope something that does not require any disabling will come along soon.

Thanks for your efforts, and I think I'm going to try the disabling of the Quicktime support for now.

pProjects

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Sat, 2008-02-02 06:52 — Kris (not verified)

.MOV WLXQuickTimeControlHost Issue

Hi,

I think this is a general bug in WLXQuickTimeControlHost on XP.

I have also been experiencing this issue and ( as yet :-) ) am not using Live Photo Gallery. Whenever i open a folder containing a quicktime .MOV file, explorer freezes for a time relative to the file size, generally movies have been created by a Panasonic Lumix DMC-FC7.

This happens even if you change the default application in explorer for the type so i guess my next step is the registry and preventing thumbnail creation for .MOV.

OS is Windows XP Home SP2

Using a combination of seperate process per explorer window and Jabbing Kill Process each time WLXQuickTimeControlHost is launched...

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Thu, 2008-01-03 02:02 — Eric Richards (not verified)

Thanks.

Thanks for the info! When I'm back at work after this week I'll get a bug filed with your information. I'm sorry you're running into this and your information is golden to ensure we avoid this in the future.

Live Photo Gallery added QuickTime support, which is why Vista's Photo Gallery continues to work just fine. My advice would be to follow the KB to turn off QuickTime support since it's causing more harm than good for you.

Alllllso, if you're not tired of me and so motivated to dig around: I'd be curious if any Watson reports came up due to this (I'd be able to look in our report database). If you do a right-click on My Computer -> Manage -> Event Viewer -> Application and sort by Event and scroll to your 1001 events, do you find any matching Application Error / Application Hang reports around one of this mp4 thumbnail blow-outs? If so, I'd love to know the bucket # in the event because I can associate the bug w/ the bucket and debug any mini-dump information that might have been uploaded.

Thanks again.
== Eric

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Wed, 2008-01-02 18:12 — Eric Richards (not verified)

Which camera do you have?

Hi, Eric here. A mighty fine analysis.

I work on Live Photo Gallery and would like to know the make / model of the camera you're using, just so that we can see about tracking the same camera down and getting an internal reproduction of your MP4 issue.

It may not be our issue to fix, but it will help us make progress.

Thanks,
== Eric

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